Shipping policy
Last Updated: October 16, 2026
At Auri Nutrition, we aim to process and deliver your order as efficiently as possible. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment authorization.
Orders placed on weekends or holidays may begin processing on the next business day.
During periods of high order volume, promotions, or holidays, processing may take longer than usual.
2. Shipping Times
Estimated delivery times depend on the destination and shipping method selected at checkout.
Typical delivery estimates may be:
- Standard Shipping: approximately 5–10 business days
- Expedited Shipping: approximately 2–5 business days, where available
Delivery estimates are provided for convenience and are not guaranteed delivery dates.
3. Shipping Charges
Shipping charges are calculated and displayed during checkout based on the destination, order size, and available shipping method.
Any promotional free-shipping offer will be subject to the terms displayed at the time of purchase.
4. Tracking Information
When tracking is available, a tracking number may be provided after your order has been shipped.
Please allow some time for tracking information to become active after the carrier receives the package.
5. Delivery Delays
Delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Public holidays
- Customs processing
- Incorrect or incomplete delivery information
- High shipping volume
- Other transportation or logistical issues
If your package is delayed, please check the tracking information first. You may also contact us for assistance.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If you notice an incorrect address after placing an order, please contact us as soon as possible at **24chbczz@gmail.com**.
We cannot guarantee that shipping information can be changed after an order has entered processing or been shipped.
7. Lost or Damaged Packages
If tracking indicates that a package has been delivered but you cannot locate it, please check with household members, neighbors, building management, or the carrier where appropriate.
If an order arrives visibly damaged, please contact us promptly and provide photos when possible so that we can review the situation.
8. International Orders
For international shipments, the recipient may be responsible for applicable customs duties, taxes, or other charges imposed by the destination country.
Customs processing times may vary and are outside our control.
Customers are responsible for ensuring that ordered products can be legally imported into their destination country.
9. Contact Us
For questions about shipping or an existing order, please contact:
Auri Nutrition
Email: **24chbczz@gmail.com**